Salesforce Managed Services

Salesforce Managed Services

Scale up

without the strain

Expand or upgrade systems without the need to hire and train extra staff. Managed Service Providers adapt quickly to changes, keeping your business agile and efficient.

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With our Salesforce Managed Services, you can offload tech administration and focus on growing your business. We handle technical aspects, ensuring you have a smooth, optimized experience. We offer support for CRM, Inventory Management, and Payment Gateways, at a fraction of the cost of hiring in-house, backed by a proven track record of customer satisfaction.

Our Certifications

What our clients say about us

Mint has been an invaluable part of our Salesforce management since 2020. Their team have maintained our org site with regular release updates and optimisation of our database, as well as supporting us through a recent major upgrade of our donation portal. We appreciate their regular check-ins and technical expertise to brainstorm and troubleshoot the best ways our small team can utilise the platform.

Yen Ee Yeoh

Digital Communications Lead

Children’s Cancer Foundation

Salesforce Managed Services Packages

Basic

Month-to-Month Package

$3,200.00

16 Hours Per Month

Get the essentials with reliable ongoing support and continuous improvement. We manage your Salesforce system so you can focus on your business, hassle-free.

  • Core Inclusions
  • Core Salesforce Products (Sales, Service, Not for Profit Cloud, Education Cloud, Financial Services Cloud, and Community Cloud)
  • Business Process Analysis
  • System Landscape and Review
  • Automation
  • Custom Code Development
  • Code Review
  • Third Party Software Management
  • API Integrations
  • Training for both users and in-house Salesforce staff
  • Dedicated Salesforce Consultant x1
  • Developer x1 (when required)
  • Marketing Expert x1 (when required)
  • Weekly Cadence Virtual Meeting - 15 mins x1
  • Work through priorities for enhancements, new requirements and pending actions in a dedicated monday.com board
  • Customers will have access to Mint’s Client Portal to view the project Gantt chart, milestones, log issues/bugs, view time logs and track project progress
Choose Basic

Fresh

6 Months Package

$3,000.00

16 Hours Per Month

Enjoy all the core benefits with added savings. This package offers everything you need for Salesforce management at a better value.

  • Core Inclusions
  • Core Salesforce Products (Sales, Service, Not for Profit Cloud, Education Cloud, Financial Services Cloud, and Community Cloud)
  • Business Process Analysis
  • System Landscape and Review
  • Automation
  • Custom Code Development
  • Code Review
  • Third Party Software Management
  • API Integrations
  • Training for both users and in-house Salesforce staff
  • Dedicated Salesforce Consultant x1
  • Developer x1 (when required)
  • Marketing Expert x1 (when required)
  • Weekly Cadence Virtual Meeting - 15 mins x1
  • Work through priorities for enhancements, new requirements and pending actions in a dedicated monday.com board
  • Customers will have access to Mint’s Client Portal to view the project Gantt chart, milestones, log issues/bugs, view time logs and track project progress
  • Fresh Inclusions
  • Unused hours are valid for the whole FY
Choose Fresh

Minted

1 Year Package

$2,800.00

16 Hours Per Month

Get comprehensive Salesforce management with regular check-ins and exclusive discounted rates.

  • Core Inclusions
  • Core Salesforce Products (Sales, Service, Not for Profit Cloud, Education Cloud, Financial Services Cloud, and Community Cloud)
  • Business Process Analysis
  • System Landscape and Review
  • Automation
  • Custom Code Development
  • Code Review
  • Third Party Software Management
  • API Integrations
  • Training for both users and in-house Salesforce staff
  • Dedicated Salesforce Consultant x1
  • Developer x1 (when required)
  • Marketing Expert x1 (when required)
  • Weekly Cadence Virtual Meeting - 15 mins x1
  • Work through priorities for enhancements, new requirements and pending actions in a dedicated monday.com board
  • Customers will have access to Mint’s Client Portal to view the project Gantt chart, milestones, log issues/bugs, view time logs and track project progress
  • Minted Inclusions
  • Yearly Health Checks
  • Yearly Release Readiness Checks
  • A discounted rate on larger projects
  • Unused hours are valid for the whole FY
Choose Minted

Meet our Partners

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About Us

Mint Consulting Australia Pty Ltd (ABN: 13 629 524 572) is a Sydney-based CRM and Salesforce Managed Services consultancy specializing in implementations, integrations, and business strategy, supported by a skilled local team of consultants, solution architects, and developers.

Proactive Support and Maintenance

Our expert team offers 24/7 monitoring, proactive issue detection, and regular maintenance to keep your CRM running smoothly. We handle updates, patches, and security, letting you focus on your core business.

Customized Service Level Agreement (SLAs)

Every business is unique. Our Managed Services offer customizable SLAs to match your specific business needs. From response times to issue resolution, we make sure our support aligns with your priorities.

Continuous Support and Optimization

Our Managed Services do more than just maintain your CRM. We analyze performance, identify improvements, and recommend ways to optimize processes, workflows, and integrations too. Stay ahead with our proactive system optimization strategies.

User Training and Support

We offer comprehensive training and ongoing support to equip your team with the skills to fully utilize your CRM. Our experts provide assistance, troubleshoot issues, and help your team to use the systems you have effectively.

Business Process Analysis

Along with technical support, we review your business processes. Our experts assess workflows, identify bottlenecks, and suggest improvements to improve operations and increase efficiency. Maximize your tech stack’s potential with our expert business process review.

Regular Check-ins

We value strong client partnerships. Our Managed Services include regular check-ins to review system performance, address concerns, and explore optimization opportunities. We prioritize open communication to keep your systems aligned with your business goals.

We help clients solve business problems.

We transform your business with tech. Our solutions have helped over 150 companies across Australia, New Zealand and USA.

Powerful, but not overpowering.

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