Basic Managed Services Package

With a Basic Managed Services Package, you will get ongoing support, continuous improvement, and management of your Salesforce system that includes but isn’t limited to:

• Core Salesforce Products (Sales, Service, and Community Cloud)
• Business Process Analysis
• System Landscape and Review
• Automation
• Custom Code Development
• Code Review
• Third Party Software Management
• API Integrations
• Training for both users and in-house Salesforce staff
• Dedicated Salesforce Consultant x1
• Developer x1 (when required)
• Marketing Expert x1 (when required)
• Weekly Cadence Virtual Meeting - 15 mins x1
• Work through priorities for enhancements, new requirements and pending actions in Mission Control
• Customers will have access to Mint’s Client Portal to view the project Gantt chart, milestones, log issues/bugs, view time logs and track project progress
• Unused hours will roll over and are valid for a period of 6 months