Managed Services

Proactive Support and Maintenance

Our expert team provides round-the-clock monitoring, proactive issue detection, and regular maintenance to ensure the optimal performance and reliability of your CRM. We take care of updates, patches, and security, so you can focus on your core business.

Customized Service Level Agreement(SLAs)

We understand that every business has unique needs. Our Managed Services offer customizable SLAs tailored to your specific requirements. From response times to issue resolution, we provide a service level that aligns with your business priorities and ensures timely support.

Continuous Optimization

Our Managed Services go beyond just maintaining your CRM instance. We constantly analyze your system’s performance, identify areas for improvement, and provide recommendations to optimize your processes, workflows, and integrations. Stay ahead of the curve with our proactive system optimization strategies.

User Training and Support

We provide comprehensive training and ongoing support to ensure your users are equipped with the knowledge and skills they need to maximize CRM’s capabilities. Our experts offer personalized assistance, troubleshoot issues, and empower your team to leverage your systems effectively.

Business Process Analysis

In addition to technical support, we offer a thorough review of your existing business processes. Our consultants assess your workflows, identify bottlenecks, and recommend improvements to streamline operations and maximize efficiency. Unlock the full potential of your tech stack with our business process review expertise.

Regular Check-ins

We believe in building strong partnerships with our clients. Our Managed Services include regular check-ins to discuss system performance, address concerns, and identify opportunities for further optimization. We prioritize open communication to ensure your systems continuously align with your business goals.

With our Managed Services, you can offload the burden of tech administration and focus on driving business growth. Let us take care of the technical aspects while you enjoy a smooth and optimized experience. Contact us today to discuss how our Managed Services can benefit your organization. We offer an all encompassing service that includes your CRM, Telephony, Inventory Management, or Payment Gateways. We do this at a fraction of the cost of an in-house hire, with a proven track record for customer satisfaction.